CALL US
USA 888 237 8246 (toll free)
USA +1 415 353 5330
AU +61 (07) 3457 0900
UK +44 1753 648 505
SUPPORT
Customer Portal
www.certain.com/customerportal
Certain Meetings Support
support@certain.com

  • Request a Demo
  • Join a Webinar
  • Download Buyer’s Guide
CASE STUDY

Learn how Certain Software helped Henry Schein become the leader in health care products and services.

Read the Case Study

CASE STUDY

Learn why Certain was the right choice for The Institute of Public Administration in Australia.

Read the Case Study

Download Datasheet
(PDF 1 MB)


Visibility Across All Events

Organizations have more visibility into all events and suppliers in one place, while ensuring that only the right information is visible to the right user. Event activities involving tasks, routing, suppliers and information gathering can be made more visible with the automated tools, triggers and reporting available in Certain SMM. Planners can see the full lifecycle of an individual event from conception to post-event reporting. They can also view event-related tasks, contracts, RFPs and proposals, ensuring every detail is handled on time and under budget. Managers and executives can access automated reports and budgets available 24/7, enabling them to keep track of where every dollar is spent on an individual event or monitor the budget for an organization’s entire event program.

Process Control and Risk Mitigation

Certain SMM enables organizations to implement vendor policies and cost controls, as well as mitigate risk. Contracts, RFPs and other documents are kept in a single repository that can be accessed and acted on by all stakeholders. Guidelines and workflow can be setup, automated and tracked in Certain SMM to ensure company policies are followed at all events and meetings. Preferred vendors can be easily identified and budget limits implemented to ensure more consistency and control. Risk is alleviated at future meetings by leveraging lessons learned at previous conferences and having everything in one place makes responding to a crisis more efficient. Robust task management capabilities help organizations keep stakeholders on schedule and enforce company policy.

Built-In Policy Compliance

Whether an organization has suggested guidelines for employees or strict regulatory policies that must be followed at every meeting, Certain SMM can help everyone adhere to the rules. Budgeting and tracking tools, automated management reviews and roles-based security are included to help with compliance. Flexible meetings requests forms allow organization to tailor the process to their own regulations and policies. Organizations can implement logins based on roles to ensure everyone can access the information they need, while protecting sensitive data. Management approvals can be implemented at different steps in the process to ensure budgets and policies are followed.

Bottom-line Results

Certain SMM helps organizations and planners realize cost savings and added value at every event through process efficiencies and approved procurement strategies. The business value of each event can be analyzed by stakeholders, successful meetings can be emulated by various planners, and proven, reliable practices and resources can be leveraged across the organization. Certain SMM makes it easier to manage suppliers, submit RFPs, track proposals, and control spending without sacrificing quality.